Project size: 64 plots
Materials: Softwood stairs and ash
Burgess Hill
The challenge
Managing staircase supply across a 64-home development requires a reliable staircase partner who understands the logistics: precise measurement, predictable delivery cycles, and zero delays that impact site schedules.Â
Terry, Site Manager at Burgess Hill, was managing 64 units on this single site alone. The challenge was straightforward: source a staircase supplier who could deliver consistently, Fit First Time, and keep pace with the build schedule.Â
Our solution
Multi-Turn delivered exactly what was needed: a structured, efficient system that removed guesswork from staircase supply.Â
As Terry explains in our video interview: “The system is very efficient. They come in, they measure, I get the drawings through. I can then set a date for the screeders so that once the screeds down, I know the stairs can fit.”Â
The Process That WorksÂ
The approach is simple but effective:Â
- Site measurement – Multi-Turn’s team visits to gather precise measurements
- Drawing provision – Clear documentation delivered to site
- Scheduled delivery – Predictable, communicated cycle from measurement to delivery
- Quality assurance – Consistent fit, every timeÂ
Terry confirms the reliability: “They come in two weeks after to check measure and we haven’t had any problem up to now. We’ve fitted fifty units on this site.”Â
This isn’t about bespoke complexity or design flourishes. This is about staircase solutions for homebuilders that work at scale – precision-built staircases delivered on a system that site managers can rely on.Â
The result
The impact speaks through consistent results. Across 64 units on the Burgess Hill site, Multi-Turn delivered without incident. More significantly, the success has shaped company-wide decisions.Â
Terry is direct about the outcome: “We use Multi-Turn for all our stairs as a company as a whole.”Â
What began as a single-site engagement has evolved into a company-wide standard. For a 64-house developer managing multiple sites and multiple units, that level of trust isn’t given lightly. It’s earned through consistent delivery.Â
Multi-Turn’s efficient system turned what could have been a logistical complexity into a smooth, predictable operation. For developers of multi-plot sites, that reliability is invaluable – and it’s why they’ve made Multi-Turn their default choice across all their projects.Â
Get started
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