Project size: 150 units across 7 sites
Materials: Softwood stairs with oak handrail and caps
Sigma Homes
The challenge
For a housebuilder managing multiple sites simultaneously, staircase supply becomes a critical operational factor. Sigma Homes faced the challenge of sourcing a reliable staircase partner who could deliver consistently across 7 different developments, each with varying demands and tight build schedules.Â
The complexity wasn’t just about volume – it was about consistency. With 150 units across multiple locations, any supplier failure would negatively impact multiple sites, effecting timelines and customer experience.Â
Our solution
Multi-Turn delivered exactly what Sigma Homes needed: quality craftsmanship staircases backed by consistent, reliable delivery across all 7 sites.Â
As John from Sigma Homes explains: “They’ve been to site, measured up. Our quality of stairs are brilliant. Customers do comment on them, of the quality.”Â
The Multi-Turn DifferenceÂ
What set the partnership apart was the combination of product excellence and operational reliability:Â
- Quality that customers notice – “Customers do comment on [the stairs], of the quality.”Â
- Zero delivery issues – “Never had an issue with deliveries”Â
- Dimensional accuracy – “Never had an issue … dimensionally”Â
For a housebuilder managing 7 sites simultaneously, this consistency is invaluable. Site managers need to trust that when staircases arrive, they’ll fit perfectly and require no remedial work.Â
The result
The evidence of success is in the scale and continuity. John is clear about the impact and his confidence in the partnership:Â
“I’m very pleased with Multi-Turn and hope we will continue for the future southern sites.”Â
Multi-Turn’s Staircase Success service gave this large-scale housebuilder the confidence to partner with us as their staircase supplier across 7 completed developments and 150 units. A clear demonstration of trust in both our product quality and delivery reliability.Â
What Sigma Homes experienced across this multi-site programme is exactly what staircases for housebuilders should deliver: consistent quality, reliable delivery, and zero dimensional issues. This foundation has made Multi-Turn their partner of choice for future developments.Â
Get started
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