Here at Multi-Turn, as a long-established manufacturer of bespoke timber staircases, we like to set ourselves a challenge at the start of every year. A ‘promise’, with our customers in mind, that means we not only provide the highest quality products, but make every step of the journey easier with unrivalled service too.
In the past, we’ve committed to operating sustainably through the installation of solar panels and the implementation of a recycling system to ensure our timber offcuts and leftovers aren’t wasted. We’ve also introduced our Fit First Time Guarantee, aiming to ensure that each of our customers receives their bespoke timber staircases ready to install, exactly as planned and with no extra work or fuss.
These promises, combined with our expert and dedicated team, meant that 2019 was a record-breaker for us and yet another to mark in the company’s history books.
But we’ve never been one to rest on our laurels.
So, in 2020… We pledge to deliver each of our orders on time and in full!
No delays. No fuss. Just peace of mind for our customers who will be working with a timber staircase manufacturer they can trust.
From investments in training, to new plans for our design and workshop teams, we’ll be making some big and exciting changes in the coming weeks that will all work towards achieving this.
We’re so confident in our promise this year that we’ll be giving £100 cash back on any orders that aren’t delivered On Time In Full*!
Unveiling On Time In Full to our team
Earlier this month, we visited Mercedes-Benz World for the day to showcase the theory behind our 2020 promise. The motor company perfectly encompasses the mentality we want to achieve as a team, so it was great to be able to experience everything their facility had to offer – including getting out on track!
See some of our highlights from the day below.