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5 things to consider when choosing a staircase supplier

During the process of building or refurbishing a home, employing the right contractors in every area is essential to the success of your project. When it comes to the stairs, many people will have had bad experiences with different suppliers in the past, whether it be with fitting or even the finish of the final product.

To help, we’ve put together a guide to the main things that should be taken into account when choosing your staircase supplier.

What is your budget?

Based on the size and complexity of your project, you should set a realistic budget at the very beginning and discuss this with potential suppliers. A good manufacturer should be willing to adapt elements of their offering to suit and identify different options or even new opportunities to make sure you’re getting the most for your price range.

Will you have to take your own measurements?

Possibly the most important element of any staircase project is ensuring you have a structure that fits your space and meets building regulations. If a staircase supplier is expecting you to take responsibility of this yourself, you could risk racking up amendment or replacement costs, not to mention the extra day rates from tradesmen on-site when more work is needed.

At Multi-Turn, our qualified projects team carry out a site survey as standard with every staircase, using the latest precision equipment. We take full responsibility for the measurement of your stairs prior to design and will ensure they are then built to these precise specs.

Does the supplier have a great portfolio?

As with any purchase, you want to be confident that your staircase supplier has a proven track record of successful, quality installs. On our website, you’ll find a range of testimonials from happy customers, as well as a range of project case studies and designs showcased in our gallery.

Do you require a tailor-made design?

‘What you see is what you get’ when purchasing from most national staircase suppliers. There is a high chance that your stairs will just be a mix-and-match of standard materials and components from their catalogue. It will give you a quick turnaround on a relatively tight budget but doesn’t give you that truly bespoke finish.

On the other hand, a tailor-made design will give you the chance to create a quality staircase that enhances and blends seamlessly with its surroundings. You’ll be able to explore various finishes and design options, varying from bottom steps to riser styles.

What extra value can the supplier offer?

You may find that there are a few staircase suppliers operating on a seemingly level playing field at face value when comparing your options. That’s why we’ve developed our own comprehensive service package to offer our customers that little bit extra.

  • Site surveys – We’ll take complete responsibility for your stairs fitting and conforming to building regulations. It’s part of our fit first time guarantee!

  • Priming and protection packages – Helps to save on decorating labour and ensures your staircase is protected from damage while work continues on-site.

  • Adaptable manufacturing system – We can adjust to suit any changing needs on site.

  • Flexible, on time delivery – Delivered by our own experienced drivers who will store your stairs correctly to minimise damage. You can change your dates or even stagger deliveries to meet building schedules.

  • Simple and personal service – You’ll deal with one dedicated account manager who will handle your entire project journey and help with any queries you may have.

  • Free bottle of glue with every order.

On top of this, we are also proud to boast an industry leading NPS score!

To find out more about our offering and how we can help you with your project, get in touch with us on 01962 712299 or email


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